Forrester Research recently published a report on content management systems used for external web sites. Here is a summary of their findings in graphic form. The top three products based on features and market presence are Interwoven, Oracle and Red Dot Solutions. Based on my experience the EMC products once cutting edge have lost their market leadership. There is room for consolidation, with Vignette, FatWire and SDL Tridion the most likely candidates.
The Tridion product offers integration with multiple language translation capability and runs on the Windows platform. FatWire has an very intuitive user-interface and also provides multi-site management and delivery capabilities. It also has strong personalization capabilities, but lacks multi-stage deployment capability offered by Interwoven. FatWire is built on the J2EE platform. Interwoven offers a product that caters to organizations with a complex set of metadata requirements. It also allows non-technical personnel to have greater participation in the creative process. Vignette is J2EE based and provides a lot of similar functionality of its rivals, but requires more resources for implementation and management. It is best suited for large scale complex web sites. The Percussion product does not differentiates itself with its rivals and is built on the J2EE platform. Its strongest feature set is in personalization. Red Dot has an intuitive interface for users and developers alike. Consequently, it is easier to use than most rivals, but it lacks multi-stage delivery capability and integration with wikis and blogs.
Oracle provides a broad spectrum of capabilities, but will require further integration with Seibel to provide features for the targeted interactive customer, area that Interwoven provides with ease. EMC has lost customers due to its poor support structure. The remaining contenders from Microsoft, IBM ad Day Software are working hard to catch up to their rivals and deserve a closer look in 12 months.
Oracle provides a broad spectrum of capabilities, but will require further integration with Seibel to provide features for the targeted interactive customer, area that Interwoven provides with ease. EMC has lost customers due to its poor support structure. The remaining contenders from Microsoft, IBM ad Day Software are working hard to catch up to their rivals and deserve a closer look in 12 months.
For more details on the capabilities of each WCM product, please refer to the Forrester report.
Source: The Forrester Wave, Web Content Management for External Sites, Q3 2007.
1 comments:
I can't believe RedDot even makes this list. See my review at http://reddot-cms.blogspot.com.
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